Course Overview

This course provides a holistic approach to planning and evaluating education and outreach programs. It helps program practitioners use and apply logic models - a framework and way of thinking to help us improve our work and be accountable for results. You will learn what a logic model is and how to use one for planning, implementation, evaluation or communicating about your program.

Used with permission; Copyright © 2012 by the Board of Regents of the University of Wisconsin System doing business as the division of Cooperative Extension of the University of Wisconsin-Extension.

Learning Objectives

Upon completing this course you will be able to:

  1. Demonstrate an understanding that a logic model is a graphic illustration of a program.

  2. Demonstrate an understanding of the key components of logic models.

  3. Demonstrate an understanding of the difference between inputs, outputs, outcomes, and impact.

  4. Demonstrate an understanding of the benefits that program staff receive from using a logic model.

  5. Differentiate between outputs and outcomes.

  6. Recognize that outcomes fall along a continuum from shorter- to longer-term to form an "outcome chain" that is the backbone of the logic model.

  7. Demonstrate an understanding that outcomes may focus on the individual, group (family), agency, systems, or community.

  8. Demonstrate an understanding of the importance of involving others in identifying outcomes.

  9. Demonstrate an understanding of the criteria for assessing outcomes.

  10. Write an outcome statement.

  11. Recognize that programs have a theory of change (or theories of change), either implicit or explicit.

  12. Demonstrate an understanding that a theory of change represents a series of if-then relationships--causal linkages.

  13. Demonstrate an understanding of the necessity for identifying and exploring all possible connections in the program action.

  14. Recognize common theories often used in education and outreach programs.

  15. Draw the causal connections for a focused program example.

  16. Demonstrate an understanding that there is no one or right logic model and no one or right way to depict a logic model.

  17. Demonstrate an understanding that the explanatory flow of a logic model may differ depending on whether you are engaged in planning, implementation, evaluation, or communications and marketing.

  18. Demonstrate an understanding that logic models may be described in varying detail depending on level and purpose.

  19. Suggest ways to enhance the cultural appropriateness of logic models.

  20. Demonstrate an understanding that the process of constructing a logic model constitutes much of the value in logic model development.

  21. Identify who needs to be involved in logic model development.

  22. Demonstrate an understanding of how to create a logic model for a new program that is being planned or for an existing program.

  23. Demonstrate an understanding that logic models need to be meaningful, plausible, doable, and testable.

  24. Demonstrate an understanding of some limitations of logic models.

  25. Demonstrate an understanding of some common pitfalls encountered in creating and using logic models.

  26. Demonstrate an understanding of how the logic model helps determine what you will evaluate - the focus of your evaluation.

  27. Demonstrate an understanding of how the logic model helps you determine meaningful and useful evaluation questions - know what to measure.

  28. Demonstrate an understanding of indicators and what information best answers your evaluation questions.

  29. Identify appropriate timing for data collection.

Minimum Passing Score: There is no exam in this course

Credit Hours: 2.0

Time to Complete (Approx.): 3

How to Enroll:

This course is "open enrollment". To enroll, select the course name in the course list.

Course Overview

This course is an adaptation of the U.S. Office of Personnel Management guide "A Guide to Strategically Planning Training and Measuring Results." This course is about planning training strategically. It was developed to assist agencies in setting goals and developing performance measures for training. It is a resource for those who plan the allocation and use of training resources.

A wide agency audience— from managers, to human resource development professionals, to agency planners— can use this course. The ideas, examples, techniques and illustrations will be of value to any agency, regardless of its particular strategic planning approach. These illustrations have come from both public and private sector entities that have recognized and successfully integrated strategic thinking into the ways in which training is used to achieve organizational goals. Some approaches will foster new and enduring collaborations among organizational components, as managers, budget analysts, program managers, and stakeholders focus on the potential of training as a key element in achieving organizational goals.

Learning Objectives

Upon completing this course you will be able to:

  1. Integrate training into your agency's strategic plan.

  2. Identify situations in which training can contribute to the accomplishment of agency strategic goals.

  3. Develop a business case for training strategies.

Minimum Passing Score: There is no exam in this course

Credit Hours: 3.0

Time to Complete (Approx.): 3 hours

How to Enroll:

This course is "open enrollment". Select the course name in the course catalog to enroll.

Course Overview

Every day managers spend a great deal of time and money struggling to understand the sources of performance problems and trying to resolve them, often with little success. This course will provide you with an introduction to how to identify and create effective solutions to organizational and team performance problems. The methodology presented in this course is based on the research and experience discussed in 'Analyzing Performance Problems' © 1997 by Robert F. Mager and Peter Pipe. It has a long track record of success and will provide you with a foundation for addressing performance issues in any type of organization or team setting.

Learning Objectives
Upon completing this course you will be able to:

  1. Identify what constitutes a performance problem
  2. Sequence the decision steps in the Mager and Pipe model
  3. Identify potential causes of performance problems using Mager and Pipe's model
  4. Determine appropriate solutions to various performance problems
  5. Create a brief action plan for implementing chosen solutions using Mager and Pipe's model

Minimum Passing Score:

Not applicable

Credit Hours: 

1.0

Time to Complete (Approx.): 

1.0 hours

How to Enroll:

This course is "open enrollment". Select the 'Enroll me' button at the bottom of this course summary.