Course Overview
This course is designed to familiarize DWSS State of Nevada eligibility staff with procedures for working some of the new lists in Current as of December 2020.
Learning Objectives
This course is a one-hour (01:00:00) instructional video with information on completing the following tasks in Current:
·Out of State Inquiries/PARIS Requests 00:40/12:41
·Nevada Check Up (NCU) Disenrollment/Reinstatements 15:30
·Death Matches 26:10
·Newborn Listings 30.45
·Overdue Unborn Reports 33:50
·TANF Terminations 37:10
·FMC to MAABD Conversions 43:30
·Identifying Low Income Subsidy (LIS) Applications 50:20
·Incarcerated Head of Household 56:20
Minimum Passing Score: View all 4 slides to complete the course.
Credit Hours: 1.00
Time to Complete (Approx.): 1 hour 05 minutes
How to Enroll:
This course is "open enrollment". Click the green icon above to
enroll and open the eLearning package.
Course Overview
This course is provided to all DWSS employees FSS I and above who must be familiar with Nevada policy regarding eligibility for SNAP benefits. This training must be completed within the first 90 days of employment with DWSS and is intended to be a prerequisite to instructor led or on the job training.
This course is designed for all DWSS staff that enter or update addresses in the system. It is a Micro-Learning, about 10 minutes long.
DWSS Community Moments - Communications about DWSS interactions within our Nevada communities. Workforce Development Unit (WDU) (5 minutes). The Workforce Development Unit can be reached by emailing WorkforceDevelopment@dwss.nv.gov.
Please use the following if a sample is received while viewing this information: Service code: 90, Activity code: 07, Comments: DWSS Core Values Training: WDU
Course Overview
This course is
designed to familiarize State of Nevada DWSS employees with viewing, saving and using the Date Tool for eligibility and budgeting timeframes.
Learning Objectives
Upon completing this course you will be able to:
1. Locate the Date Tool
2. Save a short cut to the Date Tool on your Desktop
3. use the Date Tool's other Functionality
Minimum Passing Score: 80% on the scenarios and review question
Credit Hours:
0.00
Time to Complete
(Approx.): 20 minutes/hours
How to Enroll:
This course is "open enrollment". Select the course name in the
course list to enroll.
This course is designed for DWSS FSS and any staff that need to be familiar with Fictive Kin policy and processing.
Walk thru video and handout for the Access Nevada Website.
This course is designed for all DWSS staff that interact with customers via the telephone. This training takes approximately 30 minutes and focuses on good customer service and how to use the Avaya Phones.
Course Overview: This course is a refresher for those that add unborn household members to AMPS or update unborn member statuses.
Learning objectives:
Correctly add an unborn screen in AMPs.
Accurately follow the Updating Newborn Procedures when the child is born or lost.
Identify when to initiate contact with DHCFP to update information.
State the time frame for the system to void an unborn screen if not updated.
Credit Hours: n/a
Time to Complete: 30 minutes
How to Enroll: Self Enroll