Course Overview: The Department of Motor Vehicles (DMV) is undergoing an organizational transformation effort to modernize processes and offer more services online. The DMV Transformation Effort (DTE) is the name of this project. In this self-paced course, learn about ABBYY, an intelligent document processing system that is integrated into Salesforce, and how ABBYY will help DMV staff review and process documents more quickly and efficiently.
Learning Objectives:
On completion of this course, you will be able to:
- Define what is ABBYY
- Know ABBYY's capabilities
- Learn how to access and navigate ABBYY
- Review technician responsibilities in document review and verification
- Approve, reject, and reclassify documents through ABBYY
Note:
- There are short knowledge checks located throughout the course and a quiz at the end of the course.
- The course concludes with a course evaluation survey.
Estimated Time to Completion: 30 min
Prerequisites: DTE - Introduction to Salesforce for DTE
How to Enroll: Learners can self-enroll