Course Overview: The Department of Motor Vehicles (DMV) is undergoing an organizational transformation effort to modernize processes and offer more services online. The DMV Transformation Effort (DTE) is the name of this project. In this self-paced course, learn about reports and dashboards in Salesforce for Field Supervisors.
Learning Objectives:
On completion of this course, you will be able to:
- Locate and navigate reports and dashboards
- Learn more about Omni Supervisor
- View information related to customer transactions and service operations
Note:
- No audio available.
- The course concludes with a quick knowledge check.
- The course certificate will be issued upon completion of the knowledge check and course evaluation survey.
Estimated Time to Completion: 20 min
Recommended Prerequisites:
- DTE - Introduction to Salesforce for DTE
- DTE - ABBYY Overview
- DTE - Salesforce Training - Turbo Titles & Rapid Registration - Versions 1 & 2
How to Enroll: Learners can self-enroll